We want your experience at www.ronleonettiphotography.com to feel as much like visiting a physical gallery as possible. Take your time to view the images or ask Ron a question and once you've made your selection(s) simply contact us using either our contact us form or if you prefer, send an email to orders @ ronleonettiphotography.com.
Frequently Asked Questions
1. Our 100% satisfaction guarantee
Ron Leonetti Photographic Art & Design is committed to delivering quality products and your satisfaction is 100% guaranteed!
2. How will my package be shipped?
The quality of your shipment is our priority and the materials we select to package our products are reliable and reflect our commitment to your satisfaction as a customer:
3. Do you ship internationally?
If you are interested in having a product shipped outside of the US, please contact our Customer Satisfaction Group before you order via email at
4. Is my package insured?
Ron Leonetti Photographic Art & Design guarantees your satisfaction and we will give you a refund, an exchange or a replacement for purchased items you are not satisfied with. In the remote event that your package is lost or damaged upon arrival, please contact our Customer Satisfaction Group via email at
5. How do I know that my item has shipped / how long will my order take to arrive?
When your order ships, we e-mail you a Shipping Confirmation thru UPS. We include the Tracking or Airway Bill number in your Shipping Confirmation e-mail. Note that orders are shipped/delivered Monday – Friday. Delivery estimates do not include weekends.
6. Duties & Taxes
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance are your responsibility; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. We suggest you contact your local customs office for further information.
7. If I encounter a problem while submitting my order, should I just resubmit
If you are unsure your order was properly submitted, we will be happy to assist you. Contact our Customer Satisfaction Group via email at
8. What if I have placed a duplicate order?
If you feel you have placed a duplicate order, we will be happy to assist you. Please contact our Customer Satisfaction Group via email at
9. Can I cancel an order after it has been submitted?
Yes. Please communicate your intention to cancel your order with 24 hours of the time of the original order by emailing our Customer Satisfaction Group at